Privacy Policy

JDK Futures Group LLC (“JDK Futures Group,” “JDK,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, retain, protect, and share information when you visit our website, request a freight quote, communicate with dispatch, inquire about employment or owner-operator opportunities, work with us as a customer or business partner, or otherwise use our transportation and logistics services.

This policy applies to information collected through jdkfuturesgroup.com, online forms, telephone calls, email, text messaging, shipment communications, and other direct interactions with JDK Futures Group.

1. Information We Collect

Contact and identity information

We may collect your name, company or organization, mailing or business address, email address, telephone number, and preferred communication method.

Freight and shipment information

We may collect pickup and delivery locations, requested dates and service times, freight type, weight, dimensions, quantity, equipment and handling requirements, reference or shipment numbers, delivery instructions, proof-of-delivery records, and shipment-status communications.

Quote and customer-service information

We collect information submitted through our freight quote form and information contained in customer-service, dispatch, billing, account, or service-related correspondence.

Driver and owner-operator information

When you inquire about driver or owner-operator opportunities, we may collect contact, employment, qualification, licensing, equipment, insurance, safety, and availability information needed to evaluate and respond to your inquiry. Separate notices or authorizations may apply to regulated screenings or formal applications.

Government-contracting and business information

We may collect business contacts, solicitation or contract information, vendor records, insurance information, certifications, payment details, and other information required to evaluate or perform commercial or public-sector transportation work.

Website and technical information

Our website or service providers may automatically receive an IP address, browser and device type, operating system, referring page, pages viewed, approximate location derived from an IP address, visit dates and times, and cookie or similar technology data.

Information from other parties

We may receive relevant information from shippers, consignees, brokers, motor carriers, owner-operators, warehouses, ports, airports, government agencies, prime contractors, insurers, compliance vendors, and other parties involved in a shipment or business relationship.

2. How We Collect Information

We collect information when you submit a freight quote, recruiting-interest, or contact form; call, email, or text JDK; request shipment assistance; provide documents or instructions; inquire about a business, driver, or owner-operator relationship; participate in a commercial or government contracting opportunity; visit our website; or voluntarily opt in to SMS communications.

Providing information is generally voluntary, but certain details may be needed to provide a quote, coordinate a shipment, process an inquiry, comply with transportation requirements, or perform a contract.

3. How We Use Information

• Prepare and respond to freight quote requests.
• Plan, coordinate, dispatch, track, and document shipments.
• Provide pickup, transit, delay, delivery, and proof-of-delivery communications.
• Respond to customer-service, billing, account, employment, and partnership inquiries.
• Match freight requirements with appropriate transportation capacity.
• Maintain transportation, accounting, insurance, safety, and compliance records.
• Process transactions and administer business relationships.
• Prevent fraud, misuse, security incidents, and unlawful activity.
• Improve our website, services, communications, and customer experience.
• Enforce agreements, protect legal rights, and comply with legal or regulatory requirements.

4. How We Share Information

We may share information when reasonably necessary with shippers, consignees, customers, shipment contacts, motor carriers, drivers, owner-operators, brokers, dispatchers, warehouses, ports, airports, government agencies, prime contractors, and other parties involved in transportation or contracting.

We may also share limited information with providers supporting website hosting, form delivery, email, SMS delivery, communications, cloud storage, analytics, accounting, payment processing, insurance, compliance, security, and professional services; with regulators or authorities when legally required; with professional advisers; or in connection with a merger, financing, reorganization, sale, or transfer of business assets.

Service providers may receive only the information reasonably necessary to perform their services for JDK. JDK does not sell or rent personal information for third-party marketing.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

This restriction does not prevent JDK from using a service provider solely to deliver JDK’s requested or authorized messages, provided that provider does not use the information for its own marketing.

5. SMS Communications and Consent

When you voluntarily opt in, JDK may send conversational or transactional messages concerning freight quotes, dispatch, pickup or delivery coordination, shipment status, documentation, customer service, account or billing inquiries, scheduled calls, and driver or owner-operator inquiries.

SMS consent is optional and is not a condition of purchasing transportation services. Message frequency varies according to your request and active business activity. Message and data rates may apply.

Reply STOP to any JDK text message to opt out. After you reply STOP, you will receive one final confirmation message stating that you have been unsubscribed. After that confirmation, no more SMS messages will be sent unless you opt in again. Reply HELP for assistance. You may also call (877) 908-9457 or email contact@jdkfuturesgroup.com. See our Terms and Conditions for full SMS terms.

6. Cookies and Website Technologies

Our website and service providers may use cookies or similar technologies to operate the site, remember preferences, maintain security, measure performance, and understand general website usage. You can limit cookies through your browser settings, although doing so may affect website functionality.

7. Data Retention

We retain information only as long as reasonably necessary to provide requested services, maintain shipment and business records, satisfy transportation, tax, accounting, insurance, safety, contractual, and legal obligations, resolve disputes, and protect our rights. Information no longer required may be deleted, anonymized, or securely disposed of.

8. Information Security

JDK uses reasonable administrative, organizational, and technical safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission, email system, SMS service, or storage method can be guaranteed completely secure.

9. Your Choices and Requests

Depending on applicable law, you may ask us to confirm, access, correct, delete, restrict, or stop certain uses of your information. Contact contact@jdkfuturesgroup.com or call (877) 908-9457. We may verify your identity and may retain information required by law, regulation, contract, safety requirements, or legitimate business needs.

10. Children’s Privacy

Our website and transportation services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

11. Third-Party Websites

Our website may link to government agencies, compliance resources, partners, or other third-party websites. JDK does not control their privacy or security practices. Review their policies before providing information.

12. Policy Changes

We may update this policy to reflect operational, legal, regulatory, or technology changes. The revised policy will be posted here with an updated effective date.

13. Contact Us